Who do I contact with questions about my water/sewer bill, or about setting up a new account?

Visit the utility billing office at Town Hall, 413 North Main Street, or call 704-663-3800. For more information, click the link below.

Utility Billing Office

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1. Who do I contact with questions about my water/sewer bill, or about setting up a new account?
2. Who do I call to report a water or sewer emergency such as a leaking meter, overflowing manhole or water line break?
3. How do I find out more about the quality of my drinking water?
4. What do you think about flushable wipes?
5. Can I pour grease down the drain?